Terms of sale
I - GENERAL CONDITIONS OF SALE OF B.LIV PRODUCTS
ARTICLE 1 - CONDITIONS OF APPLICATION
The purpose of these general conditions of sale is to define the terms of execution as well as the conditions under which online sales made by the company B.LIV Champagne & nbsp; to users of the site located in Metropolitan France via the site & nbsp; www.bliv-champagne.com .
All sales made by the customer via our site constitute unreserved acceptance of these general conditions of sale.
The company B.LIV Champagne & nbsp; reserves the right to modify and update its general conditions of sale at any time. These modifications and updates will be binding on the customer from the date of their posting on the site & nbsp; www.bliv-champagne.com .
ARTICLE 2 - & nbsp; & nbsp; ORDERS
The Champagne Protection Committee protecting the & nbsp; "& nbsp; Controlled Designation of Origin & nbsp;" (AOC) "& nbsp; Champagne & nbsp;" regulates the number of bottles available on the market. It is therefore specified during the sale that it will be carried out within the limits of available stocks. The company undertakes to inform the customer by email or by post within 5 working days of receipt of the order of any unavailability / limitation applicable to the order.
For any order presenting an abnormal character, B.LIV & nbsp; reserves the right to refuse or to split the order.
Product prices are displayed including all taxes, excluding delivery charges. They can be modified at any time without notice. The price paid by the customer is the price indicated when the order is placed.
The sale is said to be valid upon receipt of the customer's order to the company B.LIV.
ARTICLE 3 - DELIVERY and & nbsp; TRANSPORT
The delivery of the order placed via the site & nbsp; span> www.bliv-champagne.com < / a>, will be done in Metropolitan France, within 14 working days of receipt of the order by the company.
B.LIV undertakes to inform the customer as soon as the order is dispatched, by a confirmation email.
In the event of a delivery delay exceeding 21 working days, Champagne B.LIV undertakes to reimburse the full amount paid by the customer when placing the order on the site. The customer will be notified by email or post.
Upon receipt of the order, the customer may report any complaints concerning the products delivered (deterioration, non-conformity, missing products, etc.) by making reservations to the carrier by mention on the delivery slip. The customer will also inform B.LIV & nbsp; by mail or by email within 48 hours of delivery so that the latter can assert its rights with the carrier if the damage is attributable to it. B.LIV will deal with the customer's complaint as soon as possible and with due attention in order to reach a solution.
ARTICLE 4 - PRICE and & nbsp; PAYMENT
The prices of the products appearing on the site & nbsp; www.bliv-champagne.com & nbsp; include the VAT applicable in France, to which will be added the costs delivery indicated on the site, varying according to the number of products ordered as well as the amount of the order. & nbsp;
The delivery costs will be calculated and entered before final validation of the order by the customer. These latter charges are subject to change at any time.
All payments are made directly on the site & nbsp; www.bliv-champagne.com a > & nbsp; when validating the order by credit card, unless otherwise agreed in writing with the customer.
The invoice corresponding to the products ordered will be sent by post or by email at the customer's request.
Champagne B.LIV authorizes itself to suspend the execution of all pending orders in the event of a payment incident, without damage and interest.
ARTICLE 5 - RIGHT OF WITHDRAWAL
In accordance with the provisions of article L 121-20 of the Consumer Code, the customer, if he is a consumer, has '' a period of 14 clear days from the date of receipt of the products ordered in order to exercise the right of withdrawal. When the period of 14 clear days expires on a Saturday or Sunday or on a public holiday, said period is extended until the next working day.
The customer undertakes to inform in writing on paper or by e-mail B.LIV of the exercise of his right of withdrawal, in the deadline formulated above.
The customer may therefore return, at his expense, the products ordered, within 14 days of sending his right of withdrawal addressed to the society. This right can only be applicable on the condition that the products are returned in their original packaging and in perfect condition for resale. Any product consumed or damaged cannot be reimbursed and the customer's right of withdrawal will not be applied.
B.LIV undertakes, in the event of this right of withdrawal being executed, to reimburse the customer for all sums received during the purchase of the products no later than 14 days from the date of receipt of the products at the company's premises. The refund will be made by bank transfer to the customer's account.
ARTICLE 6 - GUARANTEE AND LIABILITY
Storage advice: Champagne should be kept lying down in a cool place, protected from light, without violent temperature variations. The conservation of the foam indeed depends on this constant position of the bottles.
The products sold are delivered without any commercial guarantee.
It is nevertheless recalled that this lack of commercial guarantee does not deprive the customer of benefiting from the mandatory provisions relating to the guarantee of hidden defects or the legal guarantee of conformity.
B.LIV undertakes to guarantee the products sold against any defect or any hidden defect, under the conditions specified in articles 1641 to 1648 and 2232 of the Civil Code and to guarantee the conformity of the products under the conditions specified in Articles L 211-4 to L 211-13 of the Consumer Code.
If the customer considers that the products delivered were tainted with defects or vices, B.LIV must be notified by registered letter with acknowledgment of receipt and this as soon as possible from the discovery of the defect or defect, specifying the nature and extent of the defect or alleged defect and providing all supporting documents as to the reality of these.
After constation by the company, if it turns out that the delivered products were indeed defective or tainted with defects, then B.LIV & nbsp; would undertake to replace free of charge all the products recognized as defective or tainted with defects and to take charge of all the costs of returning these products and shipping products free from defects or defects, or, if the defective products cannot be replaced, to reimburse the customer for the price of these products.
ARTICLE 7 - FORCE MAJEURE
In the event of force majeure preventing or delaying the delivery of the products ordered, B.LIV can be released from all or part of its obligations without that he cannot be claimed for damages.
Are particularly considered as cases of force majeure, storms, fires, floods, severe climatic phenomena, serious accidents of equipment , mobilization, war, transport interruptions, modification of laws or regulations inherent to the products sold, strikes whether total or partial and more generally any element beyond the control of B.LIV. The latter undertakes, if applicable, to notify the customer as soon as possible by mail or email.
B.LIV will then see its obligations automatically suspended, without compensation of any kind, on the date of the occurrence of the 'event characterizing the force majeure until the date of its end.
However, if the impediment linked to a case of force majeure lasts for more than a month, the customer can then, if he likes seems to proceed with the resolution of the sale by registered letter with acknowledgment of receipt, without this opening the right to any damage and interest whatsoever for the benefit of one or the other of the parties.
B.LIV then undertakes to reimburse the customer for all the sums that would have been paid to him, within a maximum period of 14 days from & nbsp; notification of the termination of the sale by the customer.
ARTICLE 8 - PERSONAL INFORMATION
Any information transmitted by the client cannot be communicated to third parties without the prior written consent of the client. & nbsp; This information will only be used by the internal services of B.LIV Champagne.
ARTICLE 9 - MEDIATION
In accordance with article L612-1 of the Consumer Code, the customer has the right to refer free of charge to the competent consumer mediator , if he has tried unsuccessfully to resolve a dispute with B.LIV. The referral is made by contacting the Mediator of the Professional Federation of E-commerce and Distance Selling (FEVAD), 60 rue de la Boétie, 75008 Paris or & nbsp; www.fevad.com a >. The referral must be made within one year from the date of your prior written complaint. The opinion of the mediator is not binding and is not binding on the parties.
ARTICLE 10 - APPLICABLE LAW AND JURISDICTIONAL JURISDICTION
These general conditions of sale and all sales made on the site & nbsp; www.bliv-champagne.com & nbsp; are subject to French law which will govern any dispute relating to their formation, their execution, their interpretation. The competent court in the event of dispute will be that of the place of domicile of the defendant or, at the choice of the plaintiff, of the place of actual delivery of the product."